Returns & Exchanges

At When Nature Calls, we want you to feel as good as you look in our sustainable fashion, which is why we offer a 30-day window for returns on all unworn items with original tags. If your purchase doesn't perfectly fit your lifestyle, we are here to help you find the right exchange or process a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the unworn garments back into their original eco-friendly packaging, ensuring all designer tags remain attached.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, affix it to the package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items at our warehouse, your refund will be processed back to your original payment method within 5-7 business days.